I've been working out for over a month now and have had no problems with points updating. Until 2 days ago!

• 1 Answers

  My videos are changing at noon instead of midnight and no points have updated in the past 2 days. I checked my settings and I'm on the correct time zone. Any ideas??

   4 months ago by: jessbon

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   4 months ago by: mythicalgriffons

  I've been having the same problems only a bit worse. My workouts get stuck on the same one for 2 days, randomly change when they feel like it it seems, meaning the time doesnt seem to matter to the workout. Some days as soon as the workout is done i have my points other days it isnt until i log in the next day. Neither are really to big of a deal for me, i know the points show up eventually and i dont mind doing the same workout two days in a row. Though the time they change can be a bit annoying, like if i want to work out at night instead of the morning sometimes it skips a workout for some reason. Also had issues with my achievements registering for the challenges. I think it is just some bugs in the system that they will hopefully get worked out.

  • 
    Anthony 4 months ago

    We've still been taking care of a few bugs regarding the points/achievements. Looks like we just resolved a major issue that was keeping points and achievements from being awarded to users, so everything should be good going forward now.
  • 
    mythicalgriffons 4 months ago

    Awesome, are you guys looking into the workouts getting stuck or changing at the wrong times as well?
  • 
    Anthony 4 months ago

    Are you referring to the behavior that happens on iOS devices for some videos?
  • 
    mythicalgriffons 4 months ago

    Behavior that happens on my laptop actually. Like the other member mentioned, my workouts dont seem to change at the right times even though i am n the right time zone. I've also have the same work out two days in a row and no amount of waiting has made them change to the point i was doing my workout at 10pm for the 2nd day and it still wasnt changed to a new workout.
  • 
    Anthony 4 months ago

    Hmm okay, we'll look over your account and see what's going on .
  • 
    mythicalgriffons 4 months ago

    Thank you, a few other people have posted similar issues, with workouts getting stuck and the OP with workouts changing at noon instead of midnight.