The post workout results, along with total points on your account, are not updated in realtime. For instance, if you finish a workout, you might not see your points updated until later in the day when you visit the site. However, if you've completed a few videos and have noticed your points staying the same the entire time over the past few days, then something may be going on. If that is the case, you can contact our support team at firstname.lastname@example.org and our developers will check out your account.
Yes, I have had the same problem and have written to Daily Burn tech support three times. No response. As to the points not updating in real time, I would suppose two or three days would be enough time?
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